Annual Report

Coming soon

Strategic Plan

MCS’s Strategic Plan 2023 –2025

Our plan is focused on reaching the ambitious goals we have set for ourselves over the next two years. We have deliberately provided a short timeframe to ensure that we remain flexible and responsive to the changing needs of our organization and community.

Strategic Priorities

Quality & Safety

Achieving excellence by delivering care that matters most to the people we serve.

Community & Collaboration

Developing partnerships that contribute and advance the care and service we provide.

Engage People

Creating a safe, supportive, and healthy workforce where people want to work.

Learning & Innovation

Building a culture where everyone can learn, grow and contribute.


As of May 2023, Maplewood Care Society successfully achieved Accreditation with Commendation with Accreditation Canada, which is used by over 10,000 sites in 30 countries. This important milestone reflects the dedication and commitment of Maplewood staff to providing safe, high-quality, person and family centered care. Maplewood’s accreditation award is an incredible achievement that would not be possible without the day-to-day commitment of the staff, residents and family partners, volunteers, supporters, and board members.

What is Accreditation?

Accreditation is a quality improvement process; it helps our organization identify what we’re doing well and where we need to focus our improvement efforts.

Accreditation is a journey—a continuous process; there is always room for improvement.

Our organization is committed to quality and safety in health care delivery. The safety of patients and health care providers is of the utmost importance to our organization. Quality improvement is in our DNA; it’s integrated into our everyday practices.

The focus of accreditation is on the processes used to deliver care, not on individual health care providers.

The whole organization is involved in accreditation, from staff, volunteers, and board members, to residents, clients, and families. Accreditation touches our entire organization, not simply a few programs within our organization.

Our organization complies with Required Organizational Practices, which address high-risk areas in health care. We take part in ongoing self-assessments to identify where we should focus our improvement.

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